Payment
We accept Credit & Debit Card payments via Protx.
The cards that we accept are, (MasterCard / Visa / Visa Delta / Visa Electron / Visa Purchasing/ Solo & Switch).
The goods will not be delivered until the customer's funds that have been paid to Stationary Engine Parts Ltd and have cleared in full.
Order Notes
Please note that all transactions will be carried out in Sterling. Once you have placed your order, confirmation will be sent to you via e-mail complete with your transaction and order reference numbers. Stationary Engine Parts Ltd monitor prices on a daily basis. We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an 'invitation to trade' basis and not as an 'offer for sale' as a result, Stationary Engine Parts Ltd reserves the right to decline orders for bulk or high value purchases.
Delivery
We aim for your order to be sent to you in 7 working days. International orders will be sent to you as soon as possible.
Credit Card Security
At the check out stage, you will be passed on to a Secure Order Processing page, your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details.
Privacy Policy
We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals.
Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This server encrypts information while it is being transmitted across the Internet so that unauthorised people cannot read it.
Shortages
Any shortages of delivered items must be notified to Stationary Engine Parts Ltd within three working days of delivery. Stationary Engine Parts Ltd will not be held liable for shortages notified after three working days.
Returns, Cancellations & Guarantee
The Customer may only cancel orders once accepted by Stationary Engine Parts Ltd under the following conditions. Stationary Engine Parts Ltd may, at its discretion, allow an order to be cancelled subject to Stationary Engine Parts Ltd recovering from the Customer the costs incurred. In the event of cancellation of part of any order only, Stationary Engine Parts Ltd may invoice the Customer any difference in selling price per unit applicable to the quantity actually despatched up to the time of cancellation compared to the quantity ordered.
The customer may only return products to Stationary Engine Parts Ltd, and receive a credit or refund, on the following conditions:
The Customer must contact Stationary Engine Parts Ltd prior to the return of any products and obtain the prior consent and a returns number (to be quoted on all returned paperwork) Returns must be made within 30 days of the date of delivery. Products must be returned in their original condition and packaging and in a condition which will enable them to be immediately fit for re-sale. Products must be returned adequately packed and despatched freight prepaid, clearly labelled to: CUSTOMER RETURNS, Stationary Engine Parts Ltd, 12 Deepdale, Woodthorpe, York, North Yorkshire, YO24 2SA.
The Customer must quote the invoice details or the reference number on the original despatch note, otherwise any credit given for the returned products will be based upon the lowest sales price; and
For products returned due to Customer error or no longer required and returned in accordance with the above a 20% handling charge will be applied. All delivery charges are non refundable.
Where the customer returns products not in accordance with the above conditions (for example, after 30-days from the date of despatch or in an unfit state) Stationary Engine Parts Ltd may refuse delivery and return the products at the Customer's expense or may apply a handling charge which relates to the actual cost of reprocessing (subject to the minimum charge of £10.00).
This returns policy excludes calibrated products, non-catalogue products, extended range products, and specially manufactured products. Stationary Engine Parts Ltd accepts no responsibility for any loss of or damage to products in transit from the Customer to Stationary Engine Parts Ltd.
All products manufactured or sold by Stationary Engine Parts Ltd are warranted free from defect caused by faulty materials or workmanship for a period of 12 months from the date of despatch, either by Stationary Engine Parts or the respective manufacturer.
Technical Advice.
Warranty shall not be affected by and no obligation or liability shall result from providing technical advice or service in connection with the customer's order or the goods supplied.
Remedies & Damages.
Stationary Engine Parts Ltd shall not incur any liability under the above warranty unless:
(A) Stationary Engine Parts Ltd is promptly notified in writing upon discovery by the customer that such goods do not conform to the warranty; and
(B) the alleged defective goods are returned to Stationary Engine Parts Ltd, carriage prepaid; and
(C) examination by Stationary Engine Parts Ltd of the goods shall confirm that the alleged defect exists and has not been caused by misuse, neglect, methods of storage, faulty installation, handling, testing or repair, or by alteration or accident.
Stationary Engine Parts Ltd liability shall be limited to replacing, repairing or issuing credits at its option for any goods returned within the above mentioned period.
Stationary Engine Parts Ltd shall not be liable for incidental or consequential damages for any breach hereof, including, but not limited to costs of removal and reinstallation of goods, loss of goodwill, loss of profits or loss of use.
Subject to the laws of England. This agreement shall be governed and construed in accordance with the law of England.
In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which the you received the goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel.
More info about the EU Distance Selling Directive can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm
Contacting us
Please contact us at the details below:
Postal Address:
Stationary Engine Parts Ltd
12 Deepdale
Woodthorpe
York
North Yorkshire
YO24 2SA
Phone: 07769 515237
Email: info@stationaryengineparts.com
Web: www.stationaryengineparts.com
Unlawful or Prohibited Use
You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm Stationary Engine Parts Ltd or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.
Web Site Terms of Use
All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change with out notice. Stationary Engine Parts Ltd owns the copyright in all materials on this site.
Copyright
All contents and information on this site including without limitation text, graphic and images, is the property of Stationary Engine Parts Ltd or the property of their respective owners and is protected by United Kingdom copyright laws.
Tradmarks
All trademarks that appear on this site are the property of their respective owners
|
|
|
