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Home :: Terms & Conditions

Terms & Conditions

These Terms and Conditions are applicable every time you access our website and/or order goods from our website. Before proceeding with an order you will be required to show that you have read and understood the following terms and conditions. We recommend that you print a copy for your future reference.

Payment

We accept Credit & Debit Card payments via Sage Pay and PayPal.

The cards that we accept are, (Master Card / Visa / Visa Delta / Visa Electron / Visa Purchasing / Maestro and American Express). Goods will not be delivered until the customer's funds that have been paid to Stationary Engine Parts Ltd and have cleared in full.

Order Notes.

Please note that all transactions will be carried out in Sterling. Once you have placed your order, confirmation will be sent to you via e-mail complete with your transaction and order reference numbers. Stationary Engine Parts Ltd monitor prices on a daily basis. We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an 'invitation to trade' basis and not as an 'offer for sale' as a result, Stationary Engine Parts Ltd reserves the right to decline orders for bulk or high value purchases.

Delivery.

We aim for your order to be dispatched to you within 7 working days after receipt of your confirmed order. International orders will be sent to you as soon as possible, time scales may vary depending on location. You are responsible for ensuring the accuracy of your order and the details provided in your order form. We reserve the right to impose a service charge to cover the cost of any action we may take to ensure the safe delivery of your order when supplied customer details are incorrect. We will be entitled to charge your account with any costs incurred by us in respect of any missed, incorrect or insufficient address details.

Credit Card Security.
 
At the check out stage, you will be passed on to our Secure Order Processing page via Sage Pay, your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details.

Shortages & Damage In Transit.
 
Any shortages damages or dissatisfaction of delivered items must be notified to Stationary Engine Parts Ltd within two working days of delivery. Stationary Engine Parts Ltd will not be held liable for shortages, damages or issues related to cosmetic finish notified after this period. Stationary Engine Parts Ltd strongly advises that all goods delivered by pallet service are thoroughly inspected upon delivery prior to signing delivery manifest for the goods as "received in satisfactory condition". Stationary Engine Parts Ltd will not be held liable for goods damaged during pallet delivery if the delivery agent’s manifest is not marked accordingly.
 
Returns, Cancellations & Guarantee.
 
We want every item you purchase from us to match your expectations. We simply ask that you follow these guidelines to help us process your return as quickly and efficiently as possible.
The customer may only return products to Stationary Engine Parts Ltd, and receive a credit or refund, on the following conditions:

The Customer must contact our customer services team on 01904 607584 prior to the return of any products and obtain the prior consent and a returns number (to be quoted on all returned paperwork) Returns must be made within 14 days of the date of dispatch, If you have not requested a return within 14 days of receiving an order, we will have assumed that you are intending to keep it and we will not authorise a return. Products must be returned in their original condition and packaging and in a condition which will enable them to be immediately fit for re-sale. Products must be returned adequately packed and dispatched prepaid by a tracked service, clearly labelled to: CUSTOMER RETURNS, Stationary Engine Parts Ltd, Wheldrake Lane, Elvington, York, North Yorkshire, YO41 4AZ. The cost of returning any unwanted product, for an exchange or a refund, will be at your exspence.

The Customer must quote the invoice details or the reference number on the original dispatch note; otherwise any credit given for the returned products will be based upon the lowest sales price. All carriage charges are non refundable.

Where the customer returns products not in accordance with the above conditions (for example, after 14-days from the date of dispatch or in an unfit state) Stationary Engine Parts Ltd may refuse delivery and return the products at the Customer's expense or may apply a handling and repacking charge of 10% (subject to the minimum charge of £10.00) This charge will be subject to our inspection of the returned goods. Please allow up to 14 days to process a refund from the date of the return of goods.

This returns policy excludes calibrated products and specially manufactured, mixed or cut products including but not limited to materials taken from bulk quantity rolls such as sheet gasket paper, neoprene and cork materials, pipe, drive belting, cable and all paint(s). Stationary Engine Parts Ltd accepts no responsibility for any loss of or damage to products in transit from the customer to Stationary Engine Parts Ltd.

All new products manufactured or sold by Stationary Engine Parts Ltd are guaranteed free from defect caused by faulty materials or workmanship for a period of 6 months from the date of dispatch, either by Stationary Engine Parts or the respective manufacturer.

All custom built, mixed, cut or prepared items and special order items supplied by Stationary Engine Parts Ltd are personalised for you (Manufactured to your specification) and supplied with a limited parts only guarantee. As we are manufacturing or cutting goods to your specification we cannot offer any form of refund on these items. We do not accept ANY returns unless Pre-arranged by us. All deposits paid on cancelled orders are non refundable.
 
Finally, please remember that notifying us of your intention to apply for a return, saving the delivery paperwork and keeping the order in its original packaging will help both you and us to process the return quickly.
 
Right To Cancel Under The Consumer Regulations
 
We have explained below how you can exercise your right under the Consumer Regulations to cancel your contract with us. Please note that in many cases our own returns policy may be applicable or may be more suitable for your requirements.
 
You have a right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and dictated by you acquires, physical possession of the goods. This policy should be read in conjunction with our Terms and Conditions of Sale in the event of a conflict between this policy and our terms and conditions, our terms and conditions will apply.
 
To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement. To meet the cancellation deadline it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
 
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for supplementary costs arising if you choose or request a type of delivery other than the least expensive type of standard delivery offered by us). The cost of delivery refund is only eligible to customers returning the full order, orders kept in part are not elligable for a delivery cost refund.
 
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement without undue delay and not later than 14 days after the day we receive back from you any goods supplied, or if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
 
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. You shall send back the goods without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days expires. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
 
Where You Do Not Have A Right To Cancel
 
Where goods have been personalised to your requirements then you will not be entitled to cancel the contract under the Consumer Regulations. This includes calibrated products and specially manufactured, mixed or cut products including but not limited to materials taken from bulk quantity rolls such as sheet gasket paper, neoprene and cork materials, pipe, drive belting, cable and paint(s). Please be advised that Stationary Engine Parts Ltd do not stock ready mixed paint products, all paint sold is mixed specifically to meet your order requirments.
 
Technical Advice & Product Suitability.
 
Technical information is given in good faith. It is considered the responsibility of the customer to ascertain suitability of a product for any specific purpose. The company is unable to control the method of application, the skill of the applicator, the site conditions or the storage conditions of the product once it has left the care of Stationary Engine Parts Ltd. Guarantee shall not be affected by and no obligation or liability shall result from providing technical advice or service in connection with the customer's order or the goods supplied.

Remedies & Damages.
 
Stationary Engine Parts Ltd shall not incur any liability under the above guarantee unless:

(A) Stationary Engine Parts Ltd is promptly notified in writing upon discovery by the customer that such goods do not conform to the guarantee; and
(B) the alleged defective goods are returned to Stationary Engine Parts Ltd, carriage prepaid; and
(C) examination by Stationary Engine Parts Ltd of the goods shall confirm that the alleged defect exists and has not been caused by misuse, neglect, methods of storage, faulty installation, handling, testing or repair, or by alteration or accident.

Stationary Engine Parts Ltd liability shall be limited to replacing, repairing or issuing credits at its option for any goods returned within the above mentioned period. Any replacement goods issued will be supplied as soon as is practically possible but no time frame is implied for non stock or special order items. Stationary Engine Parts Ltd shall not be liable for incidental or consequential damages for any breach hereof, including, but not limited to costs of removal and re-installation of goods, loss of goodwill, loss of profits or loss of use.

Unlawful Or Prohibited Use.

You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm Stationary Engine Parts Ltd or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

Website Terms Of Use.

These terms of use govern your use of this website which is created and operated by Stationary Engine Parts Ltd. They may be modified at any time and without notice to you. It is your responsibility to visit this web page frequently to review carefully the current terms of use, which govern your continued use of the website. Each and every time you access the website you shall be deemed to have agreed to the then current terms of use.

Your use of this website is at the sole discretion of Stationary Engine Parts Ltd. We may deny you access to this website or any portion thereof at any time, without notice and with or without cause. If you do not agree to these terms of use your sole recourse is to leave the Website.

Intellectual Property.

You acknowledge and agree that all content included on or through the website, including, but not limited to, text, photographs, graphics, videos, logos, buttons, icons, images, software and the selection and arrangement thereof (collectively, “Content”), is the property of Stationary Engine Parts Ltd or its licensors and are subject to and protected by United Kingdom and international copyright and other intellectual property laws and rights. All rights to the content not expressly granted in this agreement are reserved to their respective copyright owners. Except as expressly authorised by this agreement or on the website, you may not copy, reproduce, distribute, republish, download, perform, display, post, transmit, exploit, create derivative works or otherwise use any of the content in any form or by any means, without the prior written authorisation of Stationary Engine Parts Ltd or the respective copyright owner. Stationary Engine Parts Ltd authorises you to view and download the content only for personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices contained in the original content.

User Content & Posting Guidelines.

Certain pages on the website allow users to post comments, engage in discussions and/or participate in public forums. Any information that you post on the website may be seen by anyone on the Internet. When posting information on the website, use good taste when discussing sensitive topics and treat others with respect. In addition, when posting information and media on the website you must not:-

  • Post or transmit any message, information, data, text, software, link, image or other content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene or otherwise objectionable or which may invade another person’s right of privacy or publicity.
  • Upload or transmit any material that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party or otherwise post content that does not belong to you.
  • Impersonate any person or company or otherwise misrepresent your affiliation with such a person or company.
  • Post or transmit any unsolicited advertising, promotional content, “junk mail”, “spam”, “chain letters”, “pyramid schemes” or any other form of solicitation.
  • Post or upload personal information, pictures, videos or any other media of another person without their express permission.
  • Delete or revise any material posted by any other person or company.
  • Post or upload any content or information unless it is your own work or creation or you have acquired any necessary license, authorisation or permission needed to post or upload such information or content.

Any user failing to comply with these guidelines may be expelled from, and refused continued access to the public forums on the website in the future. Stationary Engine Parts Ltd or its designated agents may remove or alter any user-created content at any time for any reason. Content posted and/or uploaded to the various public forums may be subject to size and usage limitations. You are responsible for adhering to such limitations. Stationary Engine Parts Ltd expressly disclaims all responsibility and endorsement and make no representation as to the validity of any opinion, advice, information or statement made or displayed in these forums by third parties, nor are we responsible for any errors or omissions in such postings, or for hyperlinks embedded in any messages. Under no circumstances will Stationary Engine Parts Ltd, its affiliates, licensors, suppliers or agents be liable for any loss or damage caused by your reliance on information obtained through these forums. The opinions expressed in these forums are solely the opinions of the participants, and do not reflect the opinions of Stationary Engine Parts Ltd. Stationary Engine Parts Ltd has no obligation whatsoever to monitor any of the content or postings on the message boards, chat rooms or other public forums. However, you acknowledge and agree that we reserve the right to monitor the same at our sole discretion. In addition, we reserve the right to alter, edit, refuse to post or remove any postings or content, in whole or in part, for any reason and to disclose such content and the circumstances surrounding their transmission to any third party in order to satisfy any applicable law, regulation, legal process or governmental request and to protect ourselves, our sponsors, users and visitors.

You further agree to grant Stationary Engine Parts Ltd a worldwide, irrevocable, non-exclusive, royalty-free, sub-licenseable and transferable license to store, use, transmit, display, publish, reproduce, or otherwise distribute your comments without limitation, as well as to make such additional uses of them as may be needed by Stationary Engine Parts Ltd or any affiliated company.

Links To The Website, Frames & Metatags.

You may not link nor refer to any page of the website in any way that might cast Stationary Engine Parts Ltd in a false or misleading light. You may not frame the website content so that it is viewed on another site. You may not use metatags or any other "hidden text" that incorporates the name “Stationary Engine Parts Ltd” any of its subsiduary names or trademarks without our express written consent.

Linked Websites.

This website may contain hyperlinks to sites owned and operated by parties other than Stationary Engine Parts Ltd. Such hyperlinks are provided only for ready reference and ease of use. We do not control such websites and are not responsible for their content. The inclusion of hyperlinks on our website does not mean that we endorse or approve of any third party site to which you may have access through the linked websites. We accept no liability for any information, products or services contained in, or which may be linked to these third party sites or for any action you may take as a result of linking to any such site. Each of the sites to which you may link are likely to set forth specific terms and conditions of use that you should review. Please review the terms of use and privacy policy of any linked site.

Indemnification.

You agree to indemnify, defend, and hold harmless Stationary Engine Parts Ltd, its directors, officers, employees, agents, licensors, solicitors, independent contractors, providers, subsidiaries, and affiliates (collectively, “Stationary Engine Parts Ltd and Affiliates”) from and against any and all claim, loss, expense, demand or liability, including solicitors' fees and costs, incurred by Stationary Engine Parts Ltd and Affiliates arising out of (i) any claim by a third party relating to the posting, distribution, modification, or alteration by you of any content, or (ii) your use of the website in violation of these terms of use or in violation of any applicable law.

You agree to cooperate with us as reasonably required in the defence of any such claims. Stationary Engine Parts Ltd and Affiliates reserve the right, at their own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, and you shall not in any event settle any such claim or matter without the written consent of Stationary Engine Parts Ltd.

General Security.

The Internet is an open network that is not secure. There is an inherent risk that any transmission via the Internet may be intercepted, modified, misdirected, or not be delivered to the intended recipient. There is also an inherent risk that information stored on a computer connected to the Internet may be accessed without authorisation. Although we take reasonable means to protect the security of the information communicated through the website, no Internet-connected computer system can be made absolutely secure from intrusion. We, therefore, cannot and do not guarantee that information displayed on our website has not been modified by others without authorisation or that information communicated by you to us will be received or that it will not be altered before or after its transmission to us. If you elect to use this website to communicate with us, you do so at your own risk.

If you access the website by registering and creating an account, you must complete the registration process by creating a username and password and providing Stationary Engine Parts Ltd with current, complete and accurate information, as prompted by the applicable registration form. You are solely responsible for guarding the secrecy of your username and its related password. We encourage you to change your password frequently. Although by diligence and care you may reduce the risk of unauthorised use of your username and password, such risk may not be eliminated. Again, we are not responsible for unauthorised access to the website; if you elect to use this website, you, and you alone, have assumed the risk of doing so.

Notification Of Alleged Copyright Infringement.

Stationary Engine Parts Ltd avails itself of the protection of the Copyright Designs & Patents Act 1988. We reserve the right to remove any content or links that allegedly infringe another person's copyright. Notifications of claimed copyright infringement should be sent to our registered address:

To be effective, the notification must be a written communication that includes the following:

(a) A physical or electronic signature of the person authorised to act on behalf of the owner of an exclusive right that is allegedly infringed;

(b) Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

(c) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Stationary Engine Parts Ltd to locate the material;

(d) Information reasonably sufficient to permit the Stationary Engine Parts Ltd to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;

(e) A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law; and

(f) A statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.

Warranty And Liability Disclaimer.

This website is provided as is and with all faults. We give no warranties in respect of this website whatsoever.

All information contained on or which may be transmitted through this website is provided without guarantees of completeness, accuracy or timeliness and without warranties of any kind, express or implied. Stationary Engine Parts Ltd does not warrant that this website, or any other website that may be linked to through this website, will be uninterrupted, error free, free of viruses, defects or harmful components, compatible with your computer equipment or fit for any purpose.

Stationary Engine Parts Ltd is not responsible for and expressly disclaims all liability for damages of any kind, whether direct or indirect, consequential, compensatory, actual, punitive, special, incidental or exemplary, arising out of use, reference to or reliance on any information obtained on or through this website.

Remedies For Misuse.

You agree that any unauthorised use of the website or its contents may cause Stationary Engine Parts Ltd and Affiliates immediate and irreparable harm for which money damages may not constitute an adequate remedy. You further agree that injunctive relief, in addition to any other remedies available, may be warranted in order to enforce these terms of use. You further understand that unauthorised use of the website may expose you to civil and criminal liability and that we may report violations of these terms of use to and cooperate fully with the appropriate law enforcement authorities concerning any violations.

In addition to any other remedy available, you agree and acknowledge that in the event that you wilfully breach any of these terms, including, but not limited to amending or modifying the content or unauthorised copying, modifying, downloading or reproducing any portion of the website or the software in violation of these terms of use, then you shall be liable to Stationary Engine Parts Ltd for liquidated damages for each violation. In no event shall liability for liquidated damages preclude liability for consequential damages or any other remedy.

Governing Law.

These Terms of Use, including the Privacy Policy incorporated by reference, and any claim or dispute relating to it will be governed by the laws of England & Wales applicable to contracts made and performed there without regard to its conflicts of law principles.

Termination.

We reserve the right to terminate these terms of use, including the privacy policy incorporated by reference, at any time without notice for any reason or for no reason, including for any user's violation of any of the provisions of the terms of use. The limitation of liability and governing law sections of these terms of use shall survive any such termination.

General Terms & Conditions.

If any part of these terms of use is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the terms of use shall continue in effect.

These terms of use constitute the entire agreement between you and Stationary Engine Parts Ltd and affiliates with respect to this website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and Stationary Engine Parts Ltd and affiliates with respect to this website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.